GHXhosting.com Ltd

Client portal

  • June 28, 2015 by Mark Stevens
  • You may have noticed earlier this year that we made some changes to how we process credit/debit card payments, including bringing you the option to store your card securely to allow us to take payment automatically for future invoices.

    We are pleased to announce that we are now able to accept payment by Direct Debit from customers with a UK bank account. Simply login to our billing and support system and setup a Direct Debit mandate, then we will collect all future invoice payments from your bank account 1-2 working days before the due date.
The DNS nameservers to point your domain to are listed below. If you have asked us to register your domain for you, this will be done automatically. We have also provided the IP addresses of our nameservers in case you wish to create your own custom nameservers for your sites. You should point your domain at all three nameservers, not just two of them.

The following namservers should be used for all new domains:
  • ns1.ghxhosting.com - 193.104.35.149
  • ns2.ghxhosting.com - 91.121.200.3
  • ns3.ghxhosting.com - 162.243.69.239

Please note that these IP addresses may be changed from time to time. Please inform us if you create custom nameservers for your domains as we will need to inform you in the event of an IP address changing.

Our nameservers are spread across the United Kingdom, France and United States in order to provide greater redundancy. Each is hosted with a different datacentre provider to prevent any network or connectivity issues having an effect on multiple servers. Each nameserver retains its own full copy of the DNS records held by the cluster, which are regularly synchronised across all the servers to ensure every server has current data and no outdated records.
The easiest and quickest way to pay your outstanding invoice is via Credit/Debit Card or PayPal. Simply login to our billing/support system and go to the Invoices page to see a list of your outstanding invoices. When you select an unpaid invoice, you will be able to choose your preferred payment method. We are able to accept most major credit/debit cards including Visa, MasterCard, American Express and UK/EU Maestro.

Your card details are submitted directly to our payment provider for processing and are not stored on our servers.

We also accept PayPal, giving you the option to pay using your PayPal balance, any credit/debit card linked to your PayPal account, or your bank account. You also have the option to create a recurring subscription payment where PayPal will send us your payment automatically each month/year.

We can also accept payment direct to our bank account via internet/telephone banking or standing order. Please open a support ticket under the billing category to request our account details. Please note that we are unable to accept bank payments from outside the UK, due to the increased fraud risk and bank charges.

We are also able to collect Direct Debit payments from UK bank accounts. To use this payment method you will need to setup a Direct Debit instruction via the Manage Direct Debit page.

Yes you can. Please open a support ticket and we will be happy to setup the correct DNS records to allow you to use e-mail and other services with Google Apps or Office 365, whilst keeping your website running from our servers.
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